We’re only in beta but so far we’ve got:

35,000

+

Minutes Recorded

6

+

AI Coaches

7,000

+

Opportunities Maximized

5,700

+

Hours Fine Tuning

Transform traditional call by
call management

CxC provides a succinct report, transcript, and list of recommendations made in the home.

You won’t need to memorize it, the CxC pricing bot already has and provides recommendations based on your call

CxC reporting happens in real-time, alerting you to when AI-powered recommendations are ready.

CxC provides customer sentiment analysis so you know the right person to assign every time.

CxC pulls customer information and sentiment from previous phone calls and database profiles so you can approach the door with confidence.

Technician

Current problem

I don’t have our pricebook memorized yet…

Current Solution

Derail the conversation taking time to look up a price manually.

CXC bot Solution

You won’t need to memorize it, the CxC pricing bot already has and provides recommendations based on your call.

CEO

Current problem

Reviewing all these calls takes too much time…

Current Solution

Stress, attempt to delegate, end up doing it yourself anyways but now it’s late.

CXC bot Solution

CxC provides a succinct report, transcript, and list of recommendations made in the home.

CXC Manager

Current problem

I’m not there and don’t know what to recommend…

Current Solution

Guesstimate a clients needs based on a complicated game of telephone.

CXC bot Solution

CxC reporting happens in real-time, alerting you to when AI-powered recommendations are ready.

Dispatch

Current problem

I have a peculiar customer who needs a specific type of technician…

Current Solution

Cross your fingers and hope a specific technician is having a good day.

CXC bot Solution

CxC provides customer sentiment analysis so you know the right person to assign every time.

Technician

Current problem

I haven't met with this customer yet and have no idea what to expect…

Current Solution

A lengthy and sometimes frustrating, repeat conversation with the customer about what they need.

CXC bot Solution

CxC pulls customer information and sentiment from previous phone calls and database profiles so you can approach the door with confidence.

5 benefits

The AI advantage in every action

Supercharge your team’s confidence without overcomplicating the process.

Benefit #1

In-Home Recordings
& Transcripts

Equip your techs with detailed insights from every service visit. Move beyond manual recaps & dialing in from the truck. Put instant guidance in their pocket, ready the moment they need it.

99.5 %

Connection Rate

25K*

AI Models

Benefit #2

Integrated with ServiceTitan &
Pricebook

Pair conversational context with service history & your actual pricebook to make the perfect recommendations every time.

  • Enhanced Diagnostics
  • Customer Profile Refinement
  • Instant Sales and Financing Options
Benefit #3

Personality Profile &
Sales Strategy

Offer your technicians a deeper understanding of each customer. AI-driven insights inform a tailored strategy for every visit.

99.987 %

ai accuracy

Benefit #4

Instant Coaching,
No Delays

All of this guidance provided instantly, on the job. Not a post-mortem score but on-site feedback for instant results.

Benefit #5

Operational
Excellence Every
Time

Empower autonomy and allow your techs to focus on what they do best, while AI supports their soft skills & has their back if ever a dispute or discrepancy.

99.987%

ai accuracy

AI powered insights

AI powered insights

In an industry that values technical and timely responses, witness the next evolution
of the perfect service call today.

01

Prioritized Pre-call Insights

Give your technicians an edge. Equip them with customer histories, potential diagnostics & troubleshooting steps before they arrive.

02

Detailed Real-time Analysis

Immediate transcriptions and AI coaching on every call elevate both the customer’s experience and your technician’s expertise.

03

Swift Recommendations from AI

Ensure each interaction is the best it can be. Benefit from real-time AI suggestions, enhancing each job’s potential.

04

Smooth & Integrated

Our solution integrates effortlessly into your existing stack, through CRM tools like Service Titan.

ADMIN PANEL BENEFITS

AI-Driven Operational
Excellence

Achieve operational excellence in every interaction by
empowering your technicians with real-time AI insights and
guidance.

our singular purpose

FAQ

Supercharge your team’s confidence with AI insights without overcomplicating the
process.

No. CxC only records when a recording is manually started by the technician. Once the recording is stopped the audio and transcript of the call will be stored in the cloud and used to provide real-time recommendations, custom price book information, financing options, and more. 

There is no minimum number of users. Depending on the size of your business we will work to ensure you’re fully covered and can scale as you need. (And you should be ready to scale.)  

If you’re interested in setting up a test and trial email us at support@cxc.ai

CxC doesn’t replace your Call Center Managers. It simply makes their work more efficient.  Instead of problem-solving at the customer-by-customer level, they can focus on how best to use the customer and call data from CxC to maximize their team’s effectiveness. Which in turn maximizes profits. 

6 features

Amplify your team’s customer interaction
through AI

Continuous Learning

Extract key insights from call summaries. Turn challenges into invaluable learning experiences for your technicians.

Flawless Operations

Drive consistent quality in a way that transcends tech assignments and injects exceptional experience into every interaction.

Deep Customer Understanding

Advanced personality profiles & sentiment analysis provide insights into every customer, helping your team resonate and connect better.

Ensured Process Adherence

Mitigate discrepancies and ensure each call follows best practices, and documents it in case it doesn’t.

Personalized Customer Interactions

Extract key insights from call summaries. Turn challenges into invaluable learning experiences for your technicians.

Boosted Profits & Efficiency

Streamline operations, enhance team performance, and experience revenue growth.

Blog Posts

Browse Our Latest News

Jun 25, 2025

Expert Prompts for the Local Service Industry: a ChatGPT Prompt Library for Business Owners

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Unmasking Reality: A Dive into the Chain-of-Verification Protocol