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AI- Powered Call By Call

Put AI coaches in your pocket

In-Home Recordings & Transcripts
Integration with ServiceTitan
Prioritized Pre-call Insights
Personality Profile & Sales Strategy
Instant Coaching
Operational Excellence

Transform traditional call by
call management

CxC provides a succinct report, transcript, and list of recommendations made in the home.

CxC reporting happens in real-time, alerting you to when AI-powered recommendations are ready.

CxC provides customer sentiment analysis so you know the right person to assign every time.

CxC pulls customer information and sentiment from previous phone calls and database profiles so you can approach the door with confidence.

You won’t need to memorize it, the CxC pricing bot already has and provides recommendations based on your call

CEO

Current problem

Reviewing all these calls takes too much time…

Current Solution

Stress, attempt to delegate, end up doing it yourself anyways but now it’s late.

CXC bot Solution

CxC provides a succinct report, transcript, and list of recommendations made in the home.

CXC Manager

Current problem

I’m not there and don’t know what to recommend…

Current Solution

Guesstimate a clients needs based on a complicated game of telephone.

CXC bot Solution

CxC reporting happens in real-time, alerting you to when AI-powered recommendations are ready.

Dispatch

Current problem

I have a peculiar customer who needs a specific type of technician…

Current Solution

Cross your fingers and hope a specific technician is having a good day.

CXC bot Solution

CxC provides customer sentiment analysis so you know the right person to assign every time.

Technician

Current problem

I haven’t met with this customer yet and have no idea what to expect…

Current Solution

A lengthy and sometimes frustrating, repeat conversation with the customer about what they need.

CXC bot Solution

CxC pulls customer information and sentiment from previous phone calls and database profiles so you can approach the door with confidence.

Technician

Current problem

I don’t have our pricebook memorized yet…

Current Solution

Derail the conversation taking time to look up a price manually.

CXC bot Solution

You won’t need to memorize it, the CxC pricing bot already has and provides recommendations based on your call

5 benefits

The AI advantage in every action

Supercharge your team’s confidence without overcomplicating the process.

Benefit #1

In-Home Recordings
& Transcripts

Equip your techs with detailed insights from every service visit. Move beyond manual recaps & dialing in from the truck. Put instant guidance in their pocket, ready the moment they need it.

Benefit #2

Integrated with ServiceTitan &
Pricebook

Pair conversational context with service history & your actual pricebook to make the perfect recommendations every time.

Benefit #3

Bot Marketplace

Discover a world of possibilities with our Bot Marketplace. Choose from a wide range of bots, preview their capabilities, and find the perfect match for your business needs.

Benefit #4

Instant Coaching,
No Delays

All of this guidance provided instantly, on the job. Not a post-mortem score but on-site feedback for instant results.

Benefit #5

Operational
Excellence Every
Time

Empower autonomy and allow your techs to focus on what they do best, while AI supports their soft skills & has their back if ever a dispute or discrepancy.

ADMIN PANEL BENEFITS

Marketplace

Dive into a dynamic marketplace that bridges the gap between innovation and application,
designed to cater to both bot creators (Publishers) and bot users (Companies).

4 most strongest insights

AI powered insights

In an industry that values technical and timely responses, witness the next evolution
of the perfect service call today.

01

Prioritized Pre-call Insights

Give your technicians an edge. Equip them with customer histories, potential diagnostics & troubleshooting steps before they arrive.

02

Detailed Real-time Analysis

Immediate transcriptions and AI coaching on every call elevate both the customer’s experience and your technician’s expertise.

03

Swift Recommendations from AI

Ensure each interaction is the best it can be. Benefit from real-time AI suggestions, enhancing each job’s potential.

04

Smooth & Integrated

Our solution integrates effortlessly into your existing stack, through CRM tools like Service Titan.

6 features

Amplify your team’s customer interaction
through AI

Continuous Learning

Extract key insights from call summaries. Turn challenges into invaluable learning experiences for your technicians.

Flawless Operations

Drive consistent quality in a way that transcends tech assignments and injects exceptional experience into every interaction.

Deep Customer
Understanding

Advanced personality profiles & sentiment analysis provide insights into every customer, helping your team resonate and connect better.

Ensured Process Adherence

Mitigate discrepancies and ensure each call follows best practices, and documents it in case it doesn’t.

Personalized Customer Interactions

With data and real-time AI guidance, guarantee a personalized experience for every customer, every time.

Boosted Profits & Efficiency

Streamline operations, enhance team performance, and experience revenue growth.

Create Your Own Bot

Interested in our affiliate program and want to create your own bot?







    our singular purpose

    FAQ

    Supercharge your team’s confidence with AI insights without overcomplicating the
    process.

    CxC is a dynamic bot management platform designed to streamline the creation, deployment, and analysis of bots to improve business operations and customer interactions.

    CxC is designed for businesses seeking to enhance efficiency and customer service through automation. It is also ideal for Coaches in various industries who are interested in creating and selling their own bots to companies.

    If you’re interested in setting up a test and trial email us at support@CxC.ai

    Publishers can upload their bots to the marketplace, set a markup for each bot, and choose whether their bots are available to specific companies or to the public. They can track sales and feedback directly through their dashboard

    Companies can search the marketplace using filters like industry, bot function, and performance metrics. Detailed descriptions and user reviews help companies make informed decisions

    There are no initial setup fees for joining the platform. Publishers and companies may be subject to transaction-based fees when bots are purchased or sold. Detailed pricing information is available upon signing up

    Yes, companies can integrate multiple bots from different Publishers, and all bots are designed to be compatible with common CRM systems and other business software

    We encourage companies to contact the Publisher directly for support. Our platform also offers a dispute resolution process to address any discrepancies in bot performance or functionality

    New bots are added to the marketplace regularly as Publishers develop and submit them.

    Yes, CxC includes an analytics dashboard that provides detailed reports on bot performance, customer interaction metrics, and operational efficiency, helping you make informed decisions based on real-time data.


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