Simple Pricing. Based on How You Use It.
Pay for chat. Upgrade for recording and AI insights.
No contracts. No hidden tiers. No seat games.
Pricing Options
|
Chat User
$5
/m per user
|
Recording User
$25
/m per user
|
|
|---|---|---|
| Job-based chat channels |  |
|
| Direct messages & group chats | |
|
| Public & private channels | |
|
| System job updates | |
|
| File sharing | |
|
| Full job history | |
|
| Multi-workspace support | |
|
| Job recording (field + call) | — | |
| Automatic transcription | — | |
| AI job insights & summaries | — | |
| Pre-job context & guidance | — | |
| Performance coaching tools | — | |
|
Best for:
Admin
Dispatch
Manager
+ Office staff and |
Best for:
Technician
CSR
Sales
and anyone actively recording conversations |
For team members who use CxC for communication and visibility.
Admin
Dispatch
Manager
+ Office staff and
Light users
For techs and CSRs who record calls and jobs.
Technician
CSR
Sales
and anyone actively recording
conversations
How User Type Works
It’s based on what you do, not what we assign you. Record jobs, you’re a Recording User. Don’t record, you’re a Chat User. No manual switching. No surprise bills.
Why This Model Makes Sense
Chat stays cheap for your whole team. AI and recording power the people who drive revenue. You don’t pay for what your dispatcher never needs
Built to Grow With You
Start with chat. Add recording for the roles that close jobs. One tech, one job. Scale when it makes sense — not when a contract forces you to.
